Customer Support Website
In order to provide the best customer service for our players, the Customer Service department offers different channels for you to get in contact with us.
In the game, you can contact our Customer Support Representatives (CSRs) anytime, 24 hours a day, seven days a week.
If you need help, you can enter an /APPEAL in the game for a CSR to come to you and help you.
Technical or Billing Support
You can contact the Technical or Billing Support departments several ways.
For English support, you can:
We maintain a database of common problems, feedback and questions/answers that occur in Dark Age of Camelot. We call this the DAOC Knowledge Base. You may search this knowledge base for all kinds of information pertaining to the game to-date.